Your privacy is of great importance to Vadobag EUROPE B.V. Therefore, we adhere to the relevant laws and regulations on privacy, including the General Data Protection Regulation (GDPR). This means that we:
• Clearly define our purposes before processing your personal data, as outlined in this privacy statement;
• Store as little personal data as possible and only the data necessary for our purposes;
• Explicitly request consent for the processing of your personal data if required;
• Implement necessary security measures to protect your personal data. We also impose these obligations on parties processing personal data on our behalf;
• Respect your rights, such as the right to access, correct, or delete your processed personal data.

Your data is safe with us, and we will always use this information responsibly. In this privacy statement, we explain what we do with the information we learn about you at the Vadobag EUROPE B.V. webshop. If you have any questions or want to know exactly what we keep about you, please contact Vadobag EUROPE B.V.

Your Account
For certain parts of our webshop, you must first register. You need to provide information about yourself and choose a username. With this, we create an account that you can log into with the chosen username and a self-selected password. We use the following information:
• Name and address (NAW);
• Phone number;
• Billing address;
• Email address. 

We need this information due to the contract we enter into with you. We retain this information until you close the account. We keep this information so that you don't have to enter it repeatedly in the webshop and so that we can contact you more easily if necessary. You can update information through your account whenever you want.

Order Processing
When you place an order with us, we use your personal data to process it properly. We may provide your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. We use the following information:
• Name and address (NAW);
• Phone number;
• Billing address;
• Email address.

We need this information due to the contract we enter into with you. We retain this information until your order is completed. Certain customer data is stored longer due to legal fiscal retention requirements.

Sending Newsletters
We have a newsletter, and you are added to the subscriber list only with your consent. In the newsletter, you read updates, tips, and information about our products and services. We use the following information:
• Name and address (NAW);
• Email address.

Announcing new collections and/or trade fairs. We need this information due to the contract we enter into with you. We retain this information until you cancel the subscription. The newsletter is sent monthly by email. You can cancel the newsletter subscription at any time. Each newsletter contains an unsubscribe link.

Portal Access
With our portal, you gain access to an administration environment where you can set, specify, and change things for the webshop. We keep track of what you have done and when, for evidence purposes. We use the following information:
• Name and address (NAW);
• Phone number;
• Billing address;
• Email address.

We need this information due to the contract we enter into with you. We retain this information until the end of the service to you.

Contact Form
With the contact form, you can ask us questions or make requests. We use the following information:
• Name and address (NAW);
• Phone number;
• Email address. 

We need this information due to the contract we enter into with you. We retain this information until we are sure you are satisfied with our response.

Statistics and Profiling
We keep statistics about the use of our webshop, but this is always anonymized. With these statistics, we improve our webshop to, for example, only show relevant information. We may combine your personal data to learn more about you. Of course, we will always respect your privacy. If you do not want this, you can always inform us. We use the following information:
• Name and address (NAW);
• Email address.

We need this information due to the contract we enter into with you. We retain this information for six weeks.

Advertising
We would like to send you advertisements about offers and new products or services. This is done:
• By email;
• Via social media. 

You can object to this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can also notify us through your account. You can also notify us through the portal.

Disclosure to Other Companies or Institutions
With the exception of the parties necessary to provide the services mentioned above, we do not provide your personal data to other companies or institutions, unless required by law (for example, if the police demand it in case of suspected crime).

Statistics
We keep statistics about the use of our webshop, but this data is always anonymized. Social media buttons are included in our webshop. The administrators of these services collect your personal data.

Cookies
Our webshop uses cookies. Cookies are small files in which we can store information so that you don't have to fill it in repeatedly. But we can also use them to see that you visit us again. You can disable the placement of cookies through your browser, but some things on our webshop may not work properly. We have made agreements with other companies that place cookies about the use of cookies. However, we do not have complete control over what they do with the cookies. So, also read their privacy statements.

Security
The security of personal data is of great importance to us. We ensure that your data with us is well-secured. We continually adjust security measures and pay close attention to potential risks.

Changes to this Privacy Statement
When our webshop changes, we also need to adjust the privacy statement. Therefore, always pay attention to the date above and regularly check for new versions. We will do our best to inform you of any changes.

Your Rights
If you have questions or want to know which personal data we have about you, you can always contact us. See the contact details below. You have the following rights:
• Explanation of which personal data we have and what we do with it;
• Access to the precise personal data we have;
• Correction of errors;
• Deletion of outdated personal data;
• Transfer of personal data to another party;
• Withdrawal of consent;
• Restriction of certain processing;
• Objection to certain use. 

Please make sure to clearly indicate who you are so that we can be sure we are not modifying or deleting data from the wrong person. In principle, we will comply with your request within a month. However, this period may be extended for reasons related to the specific rights of individuals or the complexity of the request. If we extend this period, we will inform you in a timely manner.

Filing a Complaint
If you want to file a complaint about the use of your personal data, you can send an email to salessupport@vadobag.nl. We handle each complaint internally and communicate further with you. If you feel that we are not assisting you in the right way, you have the right to file a complaint with the supervisory authority. This authority is called the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).